01 · RESTAURANT
A smoother kitchen. A more reliable system.
Los Perez Taqueria, an independently owned Illinois restaurant. Less waste, less administrative work, and a system the team can rely on.
Duplicate tickets, incorrect orders and unclear kitchen routing were leading to remakes, food waste and frustration between teams. Reporting was also highly manual, taking the owner more than an hour to complete.
StarXStone simplified the entire order flow: reconfigured kitchen printers and ticket routing, rebuilt the menu for faster and more accurate order entry, added employee time tracking, introduced on-demand reporting, and trained the team during live service.
- Duplicate orders eliminatedTickets now print once, at the correct station
- Fewer order errorsA clearer menu makes entry easier for staff
- Smoother serviceKitchen and front-of-house work with greater confidence
92%Less time spent on reporting
<5minTo run a report, down from over an hour
02 · SUPERMARKET CHAIN
One payment solution across every location.
A multimillion-dollar supermarket chain with 11+ locations and over 40,000 monthly transactions per store. A simpler payment experience for employees, customers and leadership.
Multiple payment devices made checkout slower and more complicated for cashiers. Funding took approximately 48 hours, and the business needed faster, Spanish-language support when technical issues arose.
StarXStone introduced one standardized system across every location: a single terminal for major cards, EBT and WIC, faster merchant funding, centralized online reporting, consistent equipment and processes across all stores, 24/7 live support in English and Spanish, and on-site assistance when needed.
- Simpler checkoutMultiple payment types accepted through one terminal
- Fewer errorsA consistent setup removes unnecessary guesswork
- Clearer reportingEvery location viewed through one portal
24hrsFunding, down from approximately 48
11+Locations on one standardized system
03 · ONLINE WHOLESALER
Back in business in 48 hours.
An online tobacco wholesaler. A fast, supportive solution that helped the business protect its cash flow and get back to selling.
When the company's processor discontinued its account, it could no longer accept online payments. Its high-risk classification also made approval more difficult and exposed large transactions to holds lasting two to four weeks.
StarXStone managed the transition to a banking partner experienced with high-risk merchants: approval and onboarding within 48 hours, competitive high-risk pricing, ACH and card-processing options, simple online integration, direct access to in-house underwriting, and coordinated technical and fintech support.
- Lower-cost optionsACH reduced fees on eligible transactions
- Minimal disruptionStarXStone managed the move from approval through setup
48hrsFrom approval to processing again
24–48hrsDocumented holds released, instead of weeks